March Blog

What are socio-cultural and leadership change management competencies?

by Dr. Andre Smit, Program Director Asia Pacific International College (APIC)

Leadership and behavioural competencies are vital for success in today’s complex business and industry environment, where relationship management is the key to success.  Successful engagement in today’s enterprises depends on the skills in communication, negotiation and conflict resolution, building of trust and developing a spirit of collaboration.

Development of socio-cultural and leadership and change management skills is a dimension of all APIC programs and engenders a whole  new  vision  of project/program leader­ship  and  governance, reflecting the challenges faced in achieving true outcomes in today’s complex environment.


The APIC Socio-Cultural Competencies model consists of:

  • Generic: All competencies that are common to all professionals (including cognitive and communication abilities, problem solving and analytical mindset)
  • Leadership: Ability to direct, motivate & manage individuals & teams.
  • Commitment: Ability to dedicate to tasks & to project outcomes.
  • Attitude: Ability to create the right frame of mind that promotes integrity & support for achievement of project goals within a social context.
  • Self Direction: Ability to manage within and without guidelines & processes, and to work without supervision.
  • Learning: Ability to commit to continuous improvement in knowledge, skills & attitude, & to creating new knowledge developing skills & approaches.
  • Cultural Empathy: Ability to respect for & accommodate individual lifestyle, beliefs & norms.
  • Creativity & Innovation: Capacity to generate new ideas/approaches & make them happen.


The Leadership and Change Management Competencies consist of:

  • Creditability (ability to influence the organisation strategically)
  • Knowledge (ability to use specialist knowledge to advise and develop related policies and practices and to influence organizational and individual performance and behaviour at work).
  • Relationship (ability to facilitate positive working relationships, mentor others and focus on client needs)
  • Innovation (ability to prepare people for new challenges, make change happen, seek and act on opportunities and improve and enhance the way things are done).
  • Alignment (through knowledge and understanding of the business, integrating initiatives with and helping to shape strategy)
  • Performance (ability to apply business acumen and evaluate options to deliver business outcomes)